SAMM Information Management System

You must login with your user name and password to access the SAMM Information Management System (SIMS).

Select the desired database operation from the menu at left.

• Contact: A person or company, including address, phone, fax, and email information. A contact can have one or more of the following roles: prospect, client, account manager, service center, technician, and other.
• Aircraft: Includes year, make, model, serial number, registration (N-number), client (owner), and account manager.
• Job: Anything that is expected to result in an invoice is a job -- typically when a service center or technician is engaged to perform maintenance on an aircraft. It may be an annual inspection, a 50-hour oil change, engine major overhaul, or an unscheduled repair.
• Task: A squawk, discrepancy, AD, SB, inspection, or other airworthiness requirement. It may be reported by the owner or by a service center or technician. It may or may not be an airworthiness item. Includes a description, recommendation, compliance requirements, and cost estimates for parts, labor, and outside work.
• Ticket: Textual communications between the client, account manager, service center, and/or technician. A ticket may be opened by any of these parties, and may have any number of Posts while it remains open. A Post consists of a textual comment plus an optional file attachment.